PRIVACY POLICY
GDEN
Privacy Policy
Effective Date: September 28, 2024
Update Date:
GDEN protects our customers’ privacy. Our Privacy Policy describes the type of personal information we may collect from you, or you provide to us when you visit our website or purchases at www.gdenproducts.com.
This Privacy Policy describes how GDEN protects, collects, uses, discloses and safeguard your personal information, including sensitive personal information. This uniform Privacy Policy is followed by all Brands in the US.
By accessing or using our website, you agree to the terms of our Privacy Policy.
LIST OF PRIVACY POLICY CONTENTS
- Personal Information
- Information we Collect Automatically
- Lawful Basic for Collecting and Processing Data
- Securing Your Data
- Disclosure of Your Data
- GDEN Online Store and Third-Party Services
- Cookies and Other Technologies
- Your Rights
- How to Unsubscribe from Marketing Links
- Privacy Policy Changes and Updates
- Contact Us
Personal Information
When you visit our website, make purchases or contact GDEN, your personal information will be collected to better serve you. For example: create an account, make a purchase, fill in a form, third-party platforms, postings, participate in promotions and customer support.
Here’s a breakdown:
Contact Information: name, mailing/physical address, email address and contact number.
Purchases (online or by phone): the payment information you provided, we do not store this information, but it is required to process the payments: credit card number and information, billing address, home address, and email address (use to send copy of receipt).
Product Review: survey responses, photos and reviews.
Information we Collect Automatically
Some information are collected automatically when you visit our website to purchase our products. When a purchase is made or returned, the collected information like the product details, price, issues or feedback are collected and stored to better our products and serve our customers.
Lawful Bases for Collecting and Processing Data
When you visit our website, we automatically collect certain information about your web browsing. We collect information about the web pages or products that you viewed, and how you interact with our website. IP addresses and time zone may be collected.
How we use the data:
- To fill the orders placed through our website
- To process the payments
- Prepare orders for shipping
- Provide orders payment information
- To screen for potential fraud and risk
- For email customer communications
- For advertising and marketing campaigns
- To provide you with the requested information
- For billing and collections of payments
- For new product development
- To improve our website to better serve you
- For law enforcements requests applicable by law and court order
Securing Your Data
When you contact us or place an order through our website, we take reasonable steps to ensure that your Data is treated securely and in accordance with our Privacy Policy.
Disclosure of Your Data
We will not disclose, rent, sell or trade your Data to third parties, except when required by law to do so.
- When required by law enforcement or judicial authorities we will cooperate
- To share with our lawyers when requested
- To protect our rights, products and services
- To a third party with you prior consent
- if we are required to exchange information with other companies or organizations for fraud protection.
GDEN Online Store and Third-Party Services
GDEN online store uses a third-party eCommerce and payment partner which allows us to sell our products to our customers. When you place an order, your data is stored on the third-party eCommerce database.
After you pay for your order on eCommerce, your credit card data is stored on a secure server behind a firewall. After your order is processed, it is encrypted through the Payment Card Industry Data Security Standard – PCI-DSS. Once completed, your purchase transaction credit card data information is deleted. All credit cards payments platform adhere to the standards set by PCI-DSS and managed by the PCI Security Standards Council. This is a joint effort by American Express, Discover, MasterCard, Visa and your bank card. This helps to ensure the secure handling of credit card information.
When you click on links on our website, it may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Keep in mind that no data transmission over the Internet or wireless network are guaranteed to be 100% secure. While we strive to protect your Data, you acknowledge that:
- There are security and privacy limitations of the Internet that are beyond our control.
- The security and privacy of any and all information and Data between you and us through our Website cannot be 100% guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information due to the information and Data that may be viewed or tampered with in transit by a third party.
- If we believe or are made aware the security of your data has been compromised, we will notify you by the email address you have provided us with to notify you by. If you have a different way to contact you in this situation please let us know.
Cookies and Other Technologies
Different cookies and technologies are used to perform different functions when visiting our website. Some are essential in order to enable you to navigate our website and view secure areas.
You can manage the cookies at the browser level by choosing to accept or disable them or to notify you when receiving a new cookie.
Your Rights
If at any time you want to withdraw your information from the data described herein and wish that we no longer utilize your data, please contact us by email.
If you are a California resident, the California Consumer Privacy Act of 2018 (the “CCPA”) provides California residents with certain rights to personal information maintained by businesses.
How to Unsubscribe from Marketing Links
When you receive marketing links that you want to unsubscribe from, simply click the ‘unsubscribe’ link in the email communications or contact us. We will process your request as soon as we can. You may get a few more marketing links as it may take a few more messages until the unsubscribe is processed.
Private Policy Changes and Updates
We reserve the right to modify this Privacy Policy, so please review it frequently for updates or changes. Any changes will be effective immediately upon posting them on our website. Look at the last updated date on the first page.
Contact Us
If you have any comments or questions about our privacy practices or this Policy, please contact us at contactgden@gdenproducts.com